Terms and Conditions
Terms and Conditions
**1. Introduction**
Welcome to Moments Armoury. By using our website and purchasing our products, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
**2. Purchases**
**2.1. Order Acceptance:** All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason.
**2.2. Pricing:** Prices are listed in AUD (or your local currency) and may change without notice. We strive to ensure that all prices are accurate, but errors may occur. If we discover an error in the price of the goods you have ordered, we will inform you as soon as possible and give you the option to confirm your order at the correct price or cancel it.
**2.3. Payment:** We accept various payment methods including credit/debit cards, PayPal, and other methods specified on our website. Payment is required at the time of purchase.
**3. Shipping and Delivery**
**3.1. Shipping Costs:** Shipping costs are calculated based on the shipping method and destination. These costs will be displayed at checkout.
**3.2. Delivery Times:** We aim to process and ship orders promptly. Delivery times may vary depending on the destination and shipping method selected. We are not liable for delays caused by factors outside our control, such as customs delays or carrier issues.
**3.3. Risk of Loss:** Once your order has been shipped, the risk of loss or damage to the products passes to you.
**4. Returns and Exchanges**
**4.1. Return Policy:** You may return items within **30 days** of receipt. Returned items must be in their original condition, unworn, and with tags attached. Items returned with signs of wear, damage, or without original packaging will not be accepted.
**4.2. Return Process:** To initiate a return, contact our customer service team at [moments.armoury@hotmail.com](mailto:moments.armoury@hotmail.com). We will provide instructions and, if applicable, a return shipping label.
**4.3. Refunds:** Refunds will be processed to your original payment method once the returned item has been inspected. Allow up to **7-10 business days** for the refund to appear in your account.
**4.4. Exchanges:** Exchanges are handled as separate transactions. Please return the item you wish to exchange and place a new order for the replacement item. Sending an email to - moments.armoury@hotmail.com with both old and new order numbers with the reasoning for the exchange.
These are reviewed as a case by case scenario.
**5. Product Information**
**5.1. Product Descriptions:** We make every effort to ensure that product descriptions and images are accurate. However, all descriptions are man made and are subject to error.
**5.2. Availability:** All products are subject to availability. We reserve the right to limit the quantity of items purchased.
**6. Intellectual Property**
**6.1. Ownership:** All content on our website, including but not limited to text, images, graphics, and logos, is owned by Moments Armoury and is protected by intellectual property laws.
**6.2. Use of Content:** You may not use, reproduce, or distribute any content from our website without our express written permission.
**7. Limitation of Liability**
**7.1. Disclaimer:** Our website and products are provided on an “as is” and “as available” basis. We make no representations or warranties of any kind, express or implied, regarding the operation of our website or the products.
**7.2. Liability:** To the fullest extent permitted by law, Moments Armoury will not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
**8. Privacy Policy**
Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.
**9. Changes to Terms**
We reserve the right to modify these terms and conditions at any time. Any changes will be posted on our website, and your continued use of our site constitutes your acceptance of the updated terms.
**10. Governing Law**
These terms and conditions are governed by and construed in accordance with the laws of Victoria, Australia.
***11. Contact Us**
For any questions or concerns regarding these terms and conditions, please contact us at [moments.armoury@hotmail.com](mailto:moments.armoury@hotmail.com).